Effective Date: July 31, 2026
Welcome to Kameleon Premium Salon, operated by Kameleon Elite LLP ("Kameleon", "we", "our", or "us"). We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, book appointments, purchase memberships, visit our salons, or otherwise interact with our services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Date of birth (optional)
- Gender (optional)
- Billing information
- Membership details
- Appointment history
Service Information
To provide personalized salon experiences, we may maintain records including:
- Hair service history
- Hair colour formulas
- Skin treatment history
- Beauty preferences
- Allergies or sensitivities voluntarily disclosed by you
- Product purchase history
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser information
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
This information helps improve our website performance and user experience.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Deliver salon and beauty services
- Maintain your service history for better future experiences
- Process payments
- Manage memberships and loyalty programs
- Respond to customer inquiries
- Send appointment confirmations and reminders
- Notify you about offers, promotions, and events (where permitted)
- Improve our services and customer experience
- Prevent fraud and ensure security
- Comply with applicable legal obligations
Marketing Communications
With your consent or where otherwise permitted by law, we may contact you through:
- SMS
- Phone calls
- Push notifications (if applicable)
These communications may include:
- Appointment reminders
- Membership updates
- New services
- Exclusive offers
- Festival promotions
- Birthday offers
You may opt out of promotional communications at any time while continuing to receive essential service-related notifications.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure marketing campaign effectiveness
- Enhance user experience
You may configure your browser to refuse cookies, although certain website features may not function properly.
Third-Party Services
We may use trusted third-party service providers to operate our business, including:
- Online appointment booking platforms
- Payment gateways
- Customer relationship management (CRM) software
- Analytics providers
- Marketing automation platforms
- Cloud hosting providers
These service providers process information only for the purposes authorized by us and are expected to maintain appropriate security standards.
Payment Information
Payments may be processed through secure third-party payment providers.
Kameleon Premium Salon does not store your complete debit card, credit card, UPI PIN, or banking credentials on its own systems.
Customer Photos and Videos
With your permission, we may capture photographs or videos before, during, or after salon services for purposes including:
- Service documentation
- Portfolio display
- Social media
- Website galleries
- Promotional campaigns
We will seek your consent before using identifiable photographs or videos for marketing purposes. You may withdraw your consent at any time by contacting us.
CCTV Surveillance
For the safety and security of our customers, employees, and property, CCTV cameras may operate within our salon premises.
Recorded footage may be retained for a limited period and accessed only for legitimate security, legal, or operational purposes.
Sharing of Information
We do not sell your personal information.
We may share information only when necessary with:
- Payment processors
- Technology partners
- Cloud infrastructure providers
- Marketing service providers
- Government authorities where legally required
- Professional advisors including auditors and legal consultants
All such disclosures are made only where necessary and subject to appropriate safeguards.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain customer records
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Withdraw consent where applicable
- Request deletion of your information
- Raise concerns regarding data processing
We will respond to such requests within a reasonable period and in accordance with applicable law.
Children's Privacy
Our services are intended for individuals of all ages. Where services are provided to minors, consent should be provided by a parent or legal guardian where required by applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
We encourage you to review their privacy policies before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The revised version will be posted on this page with the updated Effective Date.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:
Kameleon Elite LLP
Brand: Kameleon Premium Salon
Email: hello@kameleonsalon.com
Website: https://www.kameleonsalon.com